Privacy Policy

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Chelsea 23rd Realty LLC. PRIVACY NOTICE 

Chelsea 23rd Realty LLC (“Chelsea 23rd Realty LLC” or “we” “us” “our”) Privacy Notice describes the types of Personal information we collect, the purposes for which we collect that Personal information, the other parties with whom we may share it and the measures we take to protect the security of the data. This Notice also explains your rights and choices with respect to your Personal information, and how you can contact us about our privacy practices.

Our privacy practices may vary among the countries in which we operate so we can adhere to local requirements. 


We collect information through our services and/or website that relates to an identified or identifiable person (“personal information”).

In particular, we collect the following personal information:

  • name
  • email address
  • phone number
  • zip code
  • location
  • operating system
  • browser type
  • IP address

We obtain the categories of personal information listed above from the following categories of sources:

  • Directly from you. For example, from forms you complete or products and services you purchase.


We may use, or disclose the personal information we collect for one or more of the following purposes:

  • To fulfill or meet the reason you provided the information. For example, if you share your name and contact information to request a price quote or ask a question about our products or services, we will use that personal information to respond to your inquiry. If you provide your personal information to purchase a product or service, we will use that information to process your payment and facilitate delivery. We may also save your information to facilitate new product orders or process returns.
  • To provide, support, personalize, and develop our websites, products, and services.
  • To establish and maintain your relationship with us.
  • To process your requests, purchases, transactions, and payments and prevent transactional fraud.
  • To provide you with support and to respond to your inquiries, including to investigate and address your concerns and monitor and improve our responses.
  • To personalize and improve your website experience and to deliver content and product and service offerings relevant to your interests, including targeted offers and ads through our websites, third-party sites, and via email or newsletters.
  • To respond to law enforcement requests and as required by applicable law, court order, or governmental regulations.
  • To enforce applicable Terms of Service, Terms of Use, or other potential violation of JJ Operating contracts or rules, including investigation of potential violations.
  • To detect, prevent, investigate or otherwise address fraud, security or technical issues.
  • To protect against harm to the rights, property or safety of JJ Operating, our users or the public as required or permitted by law.
  • As described to you when collecting your personal information or as otherwise set forth under applicable privacy laws.
  • Added to sales database and used for email marketing to inform about how our products and services are or may be used.
  • To report on marketing results.

We will not collect additional categories of personal information or use the personal information we collected for materially different, unrelated, or incompatible purposes without providing you notice. In addition, we will only process your personal information if we have a lawful basis to do so. Most commonly, we will process your personal information in the following circumstances:

  • Where we need to perform the contract we are about to enter into or have entered into with you.
  • Where it is necessary for our legitimate interests (or those of a third party) and your interests and fundamental rights do not override those interests.
  • Where we need to comply with a legal obligation.
  • Where you have given us clear consent to process your personal information. 


We may disclose your personal information to certain third parties. Prior to disclosing your information, we enter into a contract with the third party that imposes appropriate data privacy and security safeguards as required by applicable laws. Such agreements restrict the third parties’ use of the information to the processing expressly agreed upon in the contract. 

We share your personal information with the following categories of third parties:

  • Software/IT service providers we use to assist with our website and IT infrastructure and to support our business and who are bound by contractual obligations to keep personal information confidential and use it only for the purposes for which we disclose it to them.
  • Third-party software providers, including ‘software as a service’ solution providers, where the provider hosts the relevant personal information on our behalf;
  • Our advertising and promotional agencies and consultants and those organizations selected by us to carry out marketing campaigns on our behalf; and/or
  • Providers that help us store, collate and organize information effectively and securely, both electronically and in hard copy format, and for marketing purposes.

Children’s privacy

Our website and services are not directed to, or intended for children under 16 years of age. We do not knowingly collect personal information from children under 16. If you are under 16, do not use or provide any information on this website or through any of its features, register on the website, make any purchases through the website, use any of the interactive or public comment features of this website or provide any information about yourself to us, including your name, address, telephone number, email address, or any screen name or user name you may use. If we learn we have collected or received personal information from a child under 16 without verification of parental consent, or based on another legal basis in accordance with applicable law, we will delete that information. If you believe we might have any information from or about a child under 16, please contact us at

Your rights and choices

Depending on the privacy laws of the country in which you reside, you may have the right or choice to:

Request access to your personal information. This enables you to receive a copy of the personal information we hold about you and to check that we are lawfully processing it.

Request correction of the personal information that we hold about you. This enables you to have any incomplete or inaccurate data we hold about you corrected, though we may need to verify the accuracy of the new data you provide to us.

Request erasure of your personal information. This enables you to ask us to delete or remove personal information where there is no good reason for us continuing to process it. You also have the right to ask us to delete or remove your personal information where you have successfully exercised your right to object to processing (see below), where we may have processed your information unlawfully or where we are required to erase your personal information to comply with local law. Note, however, that we may not always be able to comply with your request of erasure for specific legal reasons which will be notified to you, if applicable, at the time of your request. 

Object to processing of your personal information where we are relying on a legitimate interest (or those of a third party) and there is something about your particular situation which makes you want to object to processing on this ground as you feel it impacts on your fundamental rights and freedoms. You also have the right to object where we are processing your personal information for direct marketing purposes. In some cases, we may demonstrate that we have compelling legitimate grounds to process your information which override your rights and freedoms.

Request restriction of processing of your personal information. This enables you to ask us to suspend the processing of your personal information in the following scenarios: 

  • If you want us to establish the data’s accuracy.
  • Where our use of the data is unlawful but you do not want us to erase it.
  • Where you need us to hold the data even if we no longer require it as you need it to establish, exercise or defend legal claims. 
  • You have objected to our use of your data but we need to verify whether we have overriding legitimate grounds to use it. 

Request the transfer of your personal information to you or to a third party. We will provide to you, or a third party you have chosen, your personal information in a structured, commonly used, machine-readable format. Note that this right only applies to automated information which you initially provided consent for us to use or where we used the information to perform a contract with you. 

Withdraw consent at any time where we are relying on consent to process your personal information. However, this will not affect the lawfulness of any processing carried out before you withdraw your consent. If you withdraw your consent, we may not be able to provide certain products or services to you. We will advise you if this is the case at the time you withdraw your consent.

Appeal a decision. You may have the right to appeal a decision we make regarding the exercise of your privacy rights. 

Lodge a complaint. You may have the right to lodge a complaint with your national Data Protection Authority or equivalent regulatory body. 

Not to be subjected to automated decision-making. Automated decisions are decisions made automatically based on computer determinations (using software algorithms), without human review. You will not be subject to decisions that have a significant impact on you based solely on automated decision-making, unless we have notified you and have a lawful basis for such processing. 

This list may not be exhaustive and your local laws may confer additional privacy rights. In addition, your privacy rights may be limited in some circumstances by certain legal requirements under local law.

You, or a party authorized to act on your behalf, may exercise your privacy rights by contacting us via our Contact Us page or write to us at:

  • Email:
  • Phone: 212-246-2800
  • Or by using the following mail address: 280 W 24th, NY, NY, 10011

In certain jurisdictions, you can exercise your choice regarding the use of cookies and similar technologies by clicking on the cookie banner displayed on the landing page of our websites. You may manage your preferences by viewing our Cookie Notice. 

In addition, you may opt-out of marketing messages at any time by following the opt-out links on any marketing message sent to you.

We may need to request specific information from you to help us confirm your identity and ensure your right to access your personal information (or to exercise any of your other rights). This is a security measure to ensure that personal information is not disclosed to any person who has no right to receive it. We may also contact you to ask you for further information in relation to your request to speed up our response.

We try to respond to all legitimate requests within one month or forty-five (45) days in some jurisdictions. Occasionally it could take us longer than a month if your request is particularly complex or you have made a number of requests. In this case, we will notify you and keep you updated. 

If you have an account with us, we will deliver our written response to that account. If you do not have an account with us, we will deliver our written response by mail or electronically, at your option.

You will not have to pay a fee to access your personal information (or to exercise any of the other rights). However, we may charge a reasonable fee if your request is clearly unfounded, repetitive or excessive. Alternatively, we could refuse to comply with your request in these circumstances.

Data transfers

We may transfer your personal information to the United States and other countries which may not have the same data protection laws as the country in which you initially provided the information, but we will protect your personal information in accordance with this Privacy or as otherwise disclosed to you.

We comply with applicable legal requirements when transferring Personal Information to countries other than the country where you are located. If you are located in the EEA, we will transfer your Personal Information in accordance with adequacy decisions, standard contractual clauses, and other data transfer mechanisms.

The laws of your country may grant you the right to direct us to produce a copy of the safeguards we use to transfer personal information outside of your jurisdiction. 

data security

We maintain reasonable administrative, technical and physical safeguards designed to protect the Personal information you provide or we collect against accidental, unlawful or unauthorized destruction, loss, alteration, access, disclosure or use. We use SSL and HTTPS encryption on our website from which we transfer certain Personal information. Although we do our best to protect your personal information, we cannot guarantee the security of your personal information transmitted to our website. Any transmission of personal information is at your own risk. We are not responsible for circumvention of any privacy settings or security measures contained on the website. 

We also take measures to delete your personal information or keep it in a form that does not permit identifying you when this information is no longer necessary for the purposes for which we process it, unless we are required by law to keep this information for a longer period. When determining the retention period, we take into account various criteria, such as the type of products and/or services requested by or provided to you, mandatory retention periods provided by applicable law and the statute of limitations.


For users located in the United Kingdom (“UK”), European Union (“EU”), and European Economic Area (“EEA”), JJ Operating would like to make sure you are fully aware of all of your data protection rights under the General Data Protection Regulation (“GDPR”). The GDPR provides users located in the UK, EU, and EEA with certain additional operational protections and rights, which we describe here. JJ Operating is a data controller for purposes of your personal information under the GDPR.

Legal bases for processing

If you are a user located in the UK, EU, or EEA, we only collect, use, share, or otherwise process your personal information by obtaining your consent or by using other legal bases for processing your personal information as set forth in more detail below:

Consent: We may collect, use, share, or otherwise process your personal information by obtaining your consent. You are free to deny your consent and the denial will have no negative consequences for you. Your consent will be limited to our (or our vendors’) processing of your personal information for the purposes for which we collect it, which purposes we can adequately demonstrate through notice. For example, we may obtain your consent at the point in time when you set up an account with us, when you provide your consent for the use of Cookies, or when you sign up to receive marketing emails from us. If you sign up for our marketing emails, we will use your personal information to send you emails containing promotional materials relating to our Services. You can always withdraw your consent by writing to

Performance of a Contract or Preparation for Entering into a Contract: If you contact us for the prospect of entering into a contract with respect to a future business opportunity or to directly enter into a contractual agreement, we will use your personal information to provide the business services you requested.

Legitimate Business Interests: The use of your personal information may also be necessary for our own legitimate business interests. Our use of your personal information to perform a legitimate interest takes into consideration your privacy rights and the relative necessity we have to use your personal information to fulfill that interest. For example, we process your personal information based on the “legitimate interests” legal basis to analyze and improve the quality of our Services, such as providing you with Customer Service and to understand you as a customer. In addition, based on your use of our Services, we may target you with marketing materials that are customized to your personal preferences and experiences or conduct other direct marketing initiatives (to the extent we are permitted to process such personal information on the basis of legitimate interest; otherwise we will ask for your consent). We may also use your personal information for our other legitimate interests, such as to operate and expand our business activities, to administer our Services, to evaluate and review our business performance, to generate aggregated statistics about the users of our products and Services, to facilitate our business operations, to operate company policies and procedures, to conduct fraud monitoring and prevention, to identify cyber threats, to enable us to enter into business transactions, or for other legitimate business purposes as permitted by applicable law. If necessary, we may also use your personal information to pursue or defend ourselves against legal claims.

Compliance with Legal Obligations: We may process your personal information when it is necessary to comply with a relevant legal or regulatory obligation that we have, such as to maintain appropriate business records according to tax and commercial law, to comply with lawful requests by public authorities, and to comply with applicable laws and regulations, or as otherwise required by law.

Use of Processors: We may engage service providers to perform certain business-related functions. In this regard, such service providers will act as our processors and will only process your personal information in accordance with applicable law, our written instructions, and as included in any relevant data processing agreement entered into between such processors and us. These processors may not engage sub-processors without our prior consent. We will only engage processors who provide adequate guarantees with regard to the application of appropriate technical and organizational measures as required by applicable law and who ensure the protection of your rights.

International Transfers: We may transfer personal information about you outside the UK, EU, or EEA, and when we do so, we rely on appropriate or suitable safeguards recognized under the GDPR, including adequacy decisions and standard contractual clauses.

Exercising your rights under the GDPR

If you are a user located in the UK, EU, or EEA, you have the following GDPR-specific rights with respect to your personal information:

  • The Right to Access: You have the right to request JJ Operating for access to and copies of your personal data. We may charge you a small fee for this service.
  • The Right to Rectification: You have the right to request that JJ Operating correct any personal information you believe is inaccurate or incomplete without undue delay.
  • The Right to Erasure: Subject to certain exceptions (such as for example, the need to retain the personal information in order to comply with a legal obligation or to establish, exercise, or defend against a legal claim), you have the right to request that JJ Operating erase your personal information without undue delay in certain circumstances, such as where the personal information is no longer necessary in relation to the purposes for which it was collected or processed and where consent is withdrawn and there is no other legal ground for processing.
  • The Right to Restrict Processing: You have the right to request that JJ Operating restrict the processing of your personal information under certain circumstances, such as where the accuracy of the personal information is contested by you, for a period of time enabling us to verify the accuracy of that personal information.
  • The Right to Data Portability: You have the right to request that JJ Operating transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • Right to Opt-Out of Processing: You have the right to opt-out of the processing of your personal information. There are a number of ways for you to opt-out of further processing of your personal information, such as: (i) you can withdraw your consent; (ii) you can object to our processing of your personal information based on legitimate interests where there are grounds related to your particular situation; and (iii) you can object to the processing of your personal information for direct marketing purposes for whatever reason whatsoever at any time.
  • Right to Lodge a Complaint: You also have the right to lodge a complaint with an EU national data protection authority. Further information about how to contact your local data protection authority is available at the following link: However, we encourage you to first reach out to us by contacting us at that we may first have an opportunity to address your concerns directly and find a mutually agreeable solution together.

If you wish to exercise any of the above rights, please contact us at or use the General Data Protection Regulation Data Request form, and we will respond to your request within thirty (30) days. Prior to releasing any personal information to you, we may ask you for additional information to verify your identity for security purposes. The processing of your request will generally be free of charge, unless your request is manifestly unfounded or excessive. In such a case, we reserve the right to charge a reasonable fee in accordance with applicable law. We will decline to process requests that jeopardize the privacy of others, are extremely impractical, or would cause us to take any action that is not permissible under applicable law.


We reserve the right to amend this privacy notice at our discretion and at any time. When we make changes to this privacy notice, we will post the updated notice on the websites and update the notice’s effective date. Your continued use of the services or our websites following the posting of changes constitutes your acceptance of such changes.


If you have any questions or comments about this notice, the ways in which the Company collects and uses your information described in this Privacy Policy, your choices and rights regarding such use, or wish to exercise your privacy rights, please do not hesitate to contact us at:

  • Email:
  • Phone: 212-246-2800
  • Or by using the following mail address: 280 W 24th, NY, NY, 10011